Privacy Policy
silvesterstoeger.net, version of May 19, 2025
The protection of your personal data is of particular concern to us. We therefore process your data exclusively on the basis of the applicable legal provisions (EU General Data Protection Regulation GDPR, TKG 2021). In this privacy policy, we inform you about the most important aspects of data processing in the context of our activities.
The use of our website is usually possible without providing personal data. If you enter personal data, e.g. for the purpose of contacting us or subscribing to a newsletter, we pass on the necessary information to companies that process data on our behalf (e.g. send the newsletter). We only commission companies that are subject to the General Data Protection Regulation.
Encrypted transmission
For security and data protection reasons, this website uses SSL encryption, which prevents third parties from intercepting and reading the data you enter during transmission. You can recognize the active encryption by the padlock or similar symbols in the address bar of your browser.
Contacting us
If you contact us via a form on the website, by email or by other means, the data you provide (name, email address and optionally the telephone number) will be stored by us for one year for the purpose of processing the request and in the event of follow-up questions. Should a contract result from the request, the statutory retention periods shall apply. We will not pass on this data without your consent. Data processing is based on Art. 6 Para. 1 lit. b (contract fulfillment) and Art. 6 Para. 1 lit. a (consent) of the GDPR.
Server logs
The server from which this website is provided stores information that is automatically transmitted to us by your browser in so-called log files. These are:
- Browser type and browser version
- Operating system used
- The page (URL) from which you came to us
- The IP address of the accessing computer
- Time of request
This data is used exclusively for the technical monitoring of the web server (utilization, optimization, error detection, security) and is absolutely necessary for this purpose. They are not linked to other data sources, so that they cannot be assigned to individual persons. They will be deleted after three months.
Data processing is based on Art. 6 Para. 1 lit. f (legitimate interests) of the GDPR. The legitimate interest within the meaning of the GDPR is the proper and secure functioning of the website.
Appointment scheduling
For scheduling appointments, we use the services of Calendly Inc., BB&T Tower, 271 17th St NW, Atlanta, GA 30363, USA. Calendly processes the data you enter (name, email address and optional information on the consultation topic) for the purpose of arranging a consultation appointment. This information is passed on to us. Calendly also processes access logs (as described under “Server Logs”), sets cookies and uses Google Analytics for statistical recording of the use of your website. The purpose of this data processing is the provision of the service, i.e. the appointment booking, the improvement of the product and the fulfillment of legal requirements. Details on the use of data by Calendly can be found here: https://calendly.com/pages/privacy. Data processing is based on Art. 6 Para. 1 lit. b (contract fulfillment) and Art. 6 Para. 1 lit. f (legitimate interests) of the GDPR. The legitimate interest within the meaning of the GDPR is the simple and effective booking of appointments by our customers. We store the data from an appointment booking until the expiry of the tax law retention period (7 years). Calendly stores the data only as long as they are absolutely necessary to provide the service or the other purposes mentioned above. We have concluded a data processing agreement with Calendly, in which Calendly undertakes to comply with the standard contractual clauses defined by the EU Commission.
Use of Zoom for consultation
We use the online video conferencing solution Zoom for consultations. Zoom is a service of Zoom Video Communications Inc, San Jose, 55 Almaden Boulevard, 6th Floor, CA 95113, USA. When we communicate using Zoom, the conversation content (i.e. audio and video) is encrypted in such a way that only the participants in the conversation can access it. No recordings are made. Zoom also processes information you enter, such as your name, telephone number or email address, and automatically collected data such as your IP address, the MAC address of the device used, the operating system, the client software used, camera, microphone and speaker type, whether you transmit the audio via telephone or VoIP and whether you participate in the conversation with or without video. In addition, the duration of the conversation, your name in the conversation and the contents of the chat are processed. Data processing is based on Art. 6 Para. 1 lit. b (contract fulfillment) and Art. 6 Para. 1 lit. f (legitimate interests) of the GDPR. The legitimate interest within the meaning of the GDPR is the simple and effective implementation of online meetings via the Internet. Zoom stores the data only as long as they are necessary to provide the service or the other purposes mentioned above. We have concluded a data processing agreement with Zoom, in which Zoom undertakes to comply with the standard contractual clauses defined by the EU Commission. Further details on data processing by Zoom can be found here: https://zoom.us/de-de/privacy.html
Cookies
Our website uses so-called cookies. These are small text files that are stored on your device with the help of the browser. They do not cause any damage. We use cookies to make our offer user-friendly. Some cookies remain stored on your device until you delete them. They enable us to recognize your browser the next time you visit. Some of these cookies are required for the operation of the website and are used for registration. If you do not want the necessary cookies to be stored, you can set up your browser so that it informs you about the setting of cookies and you only allow this in individual cases. The legal basis for the use of necessary cookies is Art. 6 Para. 1 lit. f (legitimate interests) of the GDPR. Legitimate interests within the meaning of the GDPR are the proper and secure functioning of the website and the optimization of our offer. Furthermore, no cookies are used.
Accounting
For the purpose of accounting, the following data of our customers is stored by us: name, address, telephone number, email address, VAT ID. This data will not be passed on, with the exception of transmission to the processing bank/payment service provider for the purpose of debiting, and to our tax advisor for the purpose of accounting and to fulfill our tax obligations. The data is stored exclusively within the EU. The data provided by you is required for the fulfillment of the contract or for the implementation of pre-contractual measures. Without this data, we cannot conclude and fulfill the contract with you. All data from a contractual relationship will be stored until the expiry of the tax law retention period (7 years). The storage of the above data takes place on encrypted local computer systems or portable computers secured by passwords and physical access protection. Data processing is based on Art. 6 Para. 1 lit. c (legal regulations) of the GDPR and Art. 6 Para. 1 lit. b (necessary for the fulfillment of the contract) of the GDPR.
Data processing in the context of consulting services
For the purpose of performing and billing consulting services, we process the following personal data, which was either created by us:
- Date of birth
- Diagnoses
- Medications
- Psychotherapeutic / Psychological / Psychiatric experiences
- Consultation notes
- Services & fees
This data is a prerequisite for your careful treatment, which cannot take place without this information. This data will only be passed on to third parties if you have expressly consented to this or if the transfer is required by law. Data processing is based on Art. 6 Para. 1 lit. c (legal regulations) of the GDPR and Art. 6 Para. 1 lit. b (necessary for the fulfillment of the contract) of the GDPR.
Your rights
You have the fundamental rights to information, correction, deletion, restriction, data portability, revocation and objection. Corresponding requests can be addressed to the email address
Contact details:
Silvester Stöger, Mag.art.
Address: Apollogasse 4/8, 1070 Vienna
Tel.: +43 650 61 666 22
E-Mail: post@silvesterstoeger.net